Best Management Systems

Let’s Start Busting Five Truths Regarding SaaS

SaaS is a program supply tool where applications have been hosted by a vendor or service provider also made available to clients across the net or at the "Cloud"  These programs are licensed to customers for use at the "Cloud" as a support on demand, and customers pay only for what they use.  Below are a few common myths about SaaS.

 

The SaaS Service Desk isn't enterprise ready

 

Commonly considered a brand new notion, SaaS's been in existence for decades, and at that time is now venture prepared.  Now the question is not "Is SaaS Ready?"  SaaS is definitely ready, the question actually is, "the number of places can I reduce prices by implementing SaaS-based solutions?"  InteQ's InfraDesk, by way of instance, delivers reliability, scalability and higher performance to big, business customers including one which has over 40,000 users located across the planet.

 

The SaaS Service Desk does not save you money

 

There are lots of cost-models (espoused by conventional vendors) which assert that over time since the first investments are depreciated, the price of conventional software alternatives will decline.  But this statement doesn't consider the price of impending, compulsory upgrades that need re-implementation of this service desk every time a new version is published, a frequent occurrence in the conventional implementation.  SaaS also eliminates extra infrastructure costs (for instance, new hardware and elongated storage capability) and some additional tools necessary to keep and manage conventional alternatives.

 

The SaaS Service Desk lacks integration capacities

 

SaaS Service Desks come "from the box" now with a huge array of integration modules.  Single-sign-on integration along with Active Directory synchronization are two common implementations in SaaS-delivered alternatives.  In rare instances where an 'off the shelf' integration doesn't exist, SaaS sellers utilize technology like XML, and Web Services to offer whole integration capacities to meet any business demand.

 

The SaaS Service Desk lacks flexibility

 

SaaS Service Desks are totally configurable to fulfill the special needs of their surroundings.  Actually, they are often more user-friendly since they've been made to utilize web-based technology.  There's not any workflow configuration or ticketing needs the SaaS Service Desk can't meet.

 

The SaaS Service Desk limits accessibility to info

 

The SaaS Service Desk provides the client with clear access to their information through Internet 2.0 ports or pre-configured data-download centers that permits the client to have all their information in whatever format they need.  Internal limitations might be defined inside the environment dependent on the customers' role.


Now before we part ways here, throughout your search for dedicated server providers or document management software applications, taking your time is the most important thing that you have to do. That way, you can have peace of mind that you end up making the right decisions for your needs.